Exact numbers help match records
Billing records are reconciled by exact charge, payment, adjustment, and balance amounts. A few cents can help confirm whether two records refer to the same transaction.
When reviewing a bill, keep the exact amounts from the statement and the EOB rather than rounding them in notes.
Use amounts as matching evidence
If a provider says a payment did not post, the exact insurer payment and adjustment can help the office locate the transaction.
If a balance looks wrong, the exact patient responsibility on the EOB is the best starting point for the call.
This article is for administrative billing organization only. AdvimedPro does not provide medical, legal, insurance, or financial advice.
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